Creating a Streamlined & Automated Freight Process for a Fast Growing Start-Up

A fast growing startup was beginning to move regular full truckload shipments, but their process was still ad-hoc and highly manual. The startup was not ready to lock-in on a TMS, but the lack of process was resulting in a number of pain points, including:

• Time-consuming and error prone quoting & booking
• Miscommunications resulting in delays & extra costs
• Variable cargo insurance practices creating risk
• Lack of historical data to validate freight invoices and plan future spend

The Several Millers team worked with the Client and their preferred Freight Brokerage partner to develop a standardized process that included:

• Visibility to planned demand
• Clearly defined cargo insurance coverage
• Streamlined & automated quoting, booking, and data management

The new process was powered by connected Google Sheets that allow data to flow seamlessly between the client's operations team, logistics team, and brokerage partner. Automations built into the Google Sheets enable the logistics team to initiate quotes & book shipments 75% faster, while dramatically improving data management, and ensuring visibility to all relevant stakeholders.

Check out the video linked below for an example of the process action with details on how the automated Google Sheets work.